Shipping policy

Shipping policy

This policy applies to physical products purchased from the S3D online store. Detailing appointments and other in-person services are not shipped.

Shipping options and charges
Available delivery methods, shipping charges and estimated delivery times are shown at checkout before payment. We do not promise a delivery method or price that is not displayed and accepted during checkout.

Order processing
Orders are processed after payment and order confirmation. If an item is unavailable or an unexpected delay occurs, we will contact you using the details provided with the order. Orders placed on weekends or public holidays may be processed on the next business day.

Delivery address
Please provide a complete and accurate delivery address. Contact us promptly if a correction is needed. Once an order has been handed to the carrier, an address change may not be possible and additional carrier charges may apply.

Delivery estimates
Delivery dates are estimates. Carrier delays, weather, customs and events outside our reasonable control may affect delivery. Your mandatory consumer rights remain unaffected.

International orders
If international shipping is available at checkout, customs duties, import taxes or brokerage fees may apply according to the destination country. Unless checkout expressly states otherwise, these charges are the customer’s responsibility.

Damaged, missing or incorrect orders
Please inspect the package after delivery. If an order is damaged, missing or incorrect, contact info@s3d.ee as soon as possible and include the order number and relevant photographs where available.

Returns
Returns are governed by our Return and refund policy. Do not send a return before receiving return instructions.

Contact
S3D / OÜ CryptoTech, registry code 14725379
Vana-Tartu mnt 79a, Peetri alevik, 75312 Rae vald, Harju maakond, Estonia
info@s3d.ee · +372 5787 1477